Customer Experience

Proceres understands how grain origination businesses work and we partner with you to provide the technology solutions and related services that empower you to succeed.

What sets us apart is the way we serve our customers.  We know your business depends on our software doing its job.  You also appreciate a practical solution that your staff can easily earn and use daily.  If you need assistance, our team know the products – and the industry – inside and out, and will get to the root of whatever issue you may be having.

With you every step of the way

Whatever your business needs are, lean on our expertise to help:

  • If you have outdated, disconnected systems and manual processes that cost you time, labor and customer satisfaction and need to consider automation

  • Expanding your grain operations to handle more commodities, or handle additional shipping and receiving services

  • Quickly manage data consolidation needs due to merger or acquisition

  • Help design the optimal traffic flow pattern for your grain operations

  • Determine equipment options for your scale automation needs

When you invest in Proceres as your partner, we are there to help you design a practical solution that meets your needs.  We are committed to getting you on track quickly by providing you the system implementation & training to get you going.  Our maintenance & support program will give you access to upgrades and technical support when the need arises. 

Contact Proceres Support Team
Telephone:        800.366.2474
Email:               mysupport@culturatech.com

Just for Customers - Proceres Community

We have a special web portal just for our customers!  This is a place where you can interact with your peers, along with oneWeigh, binSight and oneFreight solution experts.  You can pose a question to other users, search articles, share your expertise, get latest product news, and download product releases & documentation.  Customers can also create technical support cases on-line and view case history.

To join the Proceres Community - just go to www.proceressolutions.com/#community and sign up to join the discussion!

Proven Practical Solutions - Customer Stories

Our customers say it best, our solutions are reliable - practical - easy to use - and help their business.  We understand that increasing efficency, providing greater customer service and improving your bottomline is what you are after.  Feel free to browse some of the stories below!

Success Stories

Then & Now: CHS Inc. on Six Years with Cultura’s Scale Automation
"With the oneWeigh software system, the terminal has greatly improved its bulkweighing capacity and efficiency. Because of the stability and reliability of the system, we are looking for other opportunities to partner with Proceres."
- Greg Oberle, CHS, Savage MN,

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Farmway Coop Case Study - Better Binning & Inventory Management
"having the right kind of information about our elevator inventory lets us deliver what the market wants, when it wants it, and can mean additional premiums."
Jeff Bechard, former President
AgMark

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Automation from a CEO Who Knows
"some folks in town actually thought business had fallen because the line of trucks was gone, but North Central was actually doing more business!"
- Office Manager, NCGC,

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Scale to Pit Efficiency for James Valley Grain
“Once the truck is weighed, we get the information we need. Now it’s all automatic. That’s what I like about it. We can just look through the window at the monitor, and there’s no more running around.”
Jamie Mattson, Operations Manager, James Valley Grain,

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